Visão Geral
Este curso aborda a aplicação do ciclo PDCA (Plan, Do, Check, Act) na gestão de pessoas, com foco em desenvolvimento humano, melhoria contínua, desempenho organizacional e eficiência nos processos de Recursos Humanos. O participante aprenderá a planejar, executar, monitorar e aprimorar práticas de gestão de pessoas para promover maior engajamento, produtividade e alinhamento estratégico nas organizações.
Conteúdo Programatico
Module 1: Fundamentals of People Management and PDCA
- Introduction to people management concepts
- Overview of the PDCA methodology
- Continuous improvement in HR processes
- Organizational behavior fundamentals
- Human development and engagement concepts
- Strategic HR management overview
Module 2: HR Planning and Process Analysis (Plan)
- Workforce planning fundamentals
- Mapping HR processes and workflows
- Identifying organizational needs and gaps
- Defining HR KPIs and performance indicators
- Talent management planning
- Building HR action plans
Module 3: Execution of HR Strategies and Practices (Do)
- Recruitment and selection processes
- Training and development programs
- Performance management practices
- Communication and employee engagement strategies
- Leadership and team coordination
- HR operational procedures and documentation
Module 4: Monitoring HR Performance and Organizational Results (Check)
- HR metrics and people analytics concepts
- Monitoring employee performance and engagement
- Data collection and analysis techniques
- Evaluating training and development outcomes
- Identifying deviations and organizational risks
- HR dashboards and reporting practices
Module 5: Corrective Actions and Continuous Improvement (Act)
- Corrective and preventive HR actions
- Root cause analysis techniques
- Standardization of successful HR practices
- Continuous improvement cycles in HR
- Organizational learning and feedback management
- Sustaining employee development initiatives
Module 6: Leadership, Culture and Organizational Development
- Leadership fundamentals in people management
- Building positive organizational culture
- Conflict management and negotiation techniques
- Diversity and inclusion concepts
- Employee motivation and retention strategies
- Change management in organizations
Module 7: Technology and Innovation in Human Resources
- HR technology and digital tools overview
- People analytics and data-driven HR decisions
- Automation in HR processes
- Digital transformation in human resources
- Remote and hybrid work management concepts
- Emerging trends in HR management
Module 8: Practical Applications and HR Case Studies
- Real-world HR management examples
- Practical simulations and exercises
- Common HR challenges and solutions
- Building HR improvement roadmaps
- Best practices in people management
- Measuring HR and organizational performance outcomes