Visão Geral

Este curso aborda os fundamentos da gestão logística e do uso de indicadores de desempenho para monitoramento e melhoria contínua das operações. O participante aprenderá a aplicar métricas, KPIs e ferramentas de análise para otimizar processos logísticos, reduzir custos, melhorar a eficiência operacional e aumentar a qualidade dos serviços na cadeia de suprimentos.

Objetivo

Após realizar este curso, você será capaz de:

• Compreender os fundamentos da gestão logística e indicadores
• Aplicar KPIs e métricas em operações logísticas
• Monitorar desempenho operacional e eficiência logística
• Identificar gargalos e oportunidades de melhoria
• Desenvolver ações corretivas e preventivas
• Promover melhoria contínua e otimização da cadeia de suprimentos

Publico Alvo

• Gestores de logística e suprimentos
• Analistas de operações logísticas
• Supervisores de armazenagem e distribuição
• Profissionais de compras e transportes
• Coordenadores de estoque e supply chain
• Interessados em logística e análise de desempenho operacional

Pre-Requisitos

• Noções básicas de logística e cadeia de suprimentos
• Interesse em gestão operacional e análise de indicadores
• Conhecimentos introdutórios em processos logísticos

Conteúdo Programatico

Module 1: Fundamentals of Logistics Management and Performance Indicators

1. Introduction to logistics and supply chain concepts
2. Operational efficiency fundamentals
3. Logistics performance management concepts
4. Overview of logistics KPIs and metrics
5. Continuous improvement principles
6. Customer service and logistics quality concepts

Module 2: Logistics Planning and Process Analysis

1. Logistics process mapping techniques
2. Inventory and warehouse planning
3. Transportation and distribution planning
4. Identifying bottlenecks and inefficiencies
5. Defining operational goals and KPIs
6. Building logistics action plans

Module 3: Inventory, Warehousing and Distribution Operations

1. Inventory management fundamentals
2. Warehouse operations and organization
3. Distribution center management concepts
4. Transportation coordination practices
5. Supplier and procurement integration
6. Standard operating procedures (SOPs)

Module 4: Monitoring Logistics Performance and KPIs

1. Logistics KPI calculation and analysis
2. Monitoring inventory turnover and service levels
3. Transportation and delivery performance metrics
4. Data collection and operational reporting
5. Dashboards and performance visualization
6. Identifying deviations and operational risks

Module 5: Corrective Actions and Continuous Improvement

1. Corrective and preventive action methods
2. Root cause analysis techniques
3. Continuous improvement cycles in logistics
4. Standardization of operational practices
5. Organizational learning concepts
6. Sustaining logistics performance improvements

Module 6: Lean Logistics and Operational Optimization

1. Lean logistics fundamentals
2. Waste identification and reduction strategies
3. Process optimization techniques
4. Kaizen concepts in logistics operations
5. Quality management in supply chain processes
6. Operational excellence practices

Module 7: Technology and Digital Transformation in Logistics

1. Logistics management systems overview
2. Automation in logistics operations
3. Tracking and monitoring technologies
4. Data analytics in supply chain management
5. Digital transformation concepts
6. Emerging logistics technologies and trends

Module 8: Practical Applications and Logistics Case Studies

1. Real-world logistics management examples
2. Practical simulations and exercises
3. Common logistics challenges and solutions
4. Building logistics improvement roadmaps
5. Best practices in operational management
6. Measuring logistics and supply chain outcomes