Visão Geral
Este curso capacita profissionais de negócios a utilizar técnicas de Engenharia de Prompts para maximizar os resultados obtidos com ferramentas de Inteligência Artificial Generativa. O participante aprenderá a criar instruções eficazes para automatizar tarefas, gerar conteúdo de alta qualidade, apoiar a tomada de decisões, realizar análises de negócios e aumentar a produtividade organizacional. O curso aborda métodos práticos para utilização da IA em áreas como gestão, marketing, vendas, recursos humanos, finanças e operações.
Conteúdo Programatico
Module 1: Introduction to Prompt Engineering for Business
- Fundamentals of Generative AI
- Understanding Large Language Models
- Business value of prompt engineering
- AI capabilities and limitations
- Corporate use cases overview
- Productivity opportunities with AI
Module 2: Foundations of Effective Prompting
- Anatomy of a business prompt
- Defining objectives and outcomes
- Context and instruction design
- Structuring requests effectively
- Output formatting techniques
- Common prompting mistakes
Module 3: Core Prompting Techniques
- Zero-shot prompting
- Few-shot prompting
- Role-based prompting
- Scenario-based prompting
- Guided response generation
- Prompt refinement methods
Module 4: Productivity and Personal Effectiveness
- Task automation with AI
- Email and communication assistance
- Meeting summaries and action plans
- Research and information analysis
- Time management support
- Personal productivity workflows
Module 5: Prompt Engineering for Management
- Strategic planning support
- Business analysis prompts
- Decision-making assistance
- Executive reporting generation
- KPI and performance analysis
- Risk assessment support
Module 6: Prompt Engineering for Marketing and Sales
- Content creation strategies
- Campaign planning assistance
- Customer persona development
- Sales proposal generation
- Customer communication optimization
- Market analysis support
Module 7: Prompt Engineering for Human Resources
- Job description creation
- Recruitment support workflows
- Employee communication generation
- Training material development
- Performance review assistance
- Workforce planning support
Module 8: Prompt Engineering for Finance and Operations
- Financial report assistance
- Business forecasting support
- Operational process analysis
- Procedure documentation
- Process improvement recommendations
- Operational performance reviews
Module 9: Prompt Engineering for Innovation and Problem Solving
- Brainstorming techniques
- Idea generation workflows
- Root cause analysis support
- Business model exploration
- Scenario planning exercises
- Innovation acceleration strategies
Module 10: Evaluating and Improving AI Outputs
- Response quality assessment
- Fact-checking techniques
- Prompt optimization methods
- Iterative improvement workflows
- Measuring business value
- Building prompt libraries
Module 11: Responsible AI and Governance
- Data privacy considerations
- Confidentiality and information security
- Ethical AI practices
- Bias and fairness awareness
- Corporate AI governance principles
- Risk mitigation strategies
Module 12: Business Prompt Engineering Workshop
- Business case simulations
- Prompt design exercises
- Productivity improvement projects
- Department-specific use cases
- Prompt library development
- Final business prompt engineering project